Updating Customer File
In recent years, stricter legal measures have been taken worldwide to combat money laundering, and terrorist financing. In addition, legal measures have been tightened in our country. For example, banks must ensure that the identity of each customer is known and verified by means of an identity document. In addition, additional personal data will have to be provided to a bank.
To comply with this, Hakrinbank N.V. has started updating all customer files. This up-to-date information will enable us to better respond to your banking needs.
In this context, each customer will receive a letter from us stating the required documents, and requesting that those will be submitted to us in advance.
Submitting documents can be done in the following ways:
- At one of our bank branches in a sealed envelope addressed to the PIAD project team, which you can deposit in the designated letterbox. Do not forget to place the orange sticker, that you received with this letter on the envelope when submitting the documents. An overview of our bank branches including contact information can be found at: www.hakrinbank.com/contact;
- By e-mail: at the e-mail address: bsu-piad@hakrinbank.com;
- Via our website: www.hakrinbank.com.
You go to My Hakrinbank, then click on HER, and follow the menu. To upload your information, please enter your ID number and your revision code you received from the Bank.
The documents we received are varified by us for completeness and authenticity. If it turns out that we need additional information, we will contact you by telephone or e-mail.
Documents drawn up abroad must meet specific requirements. Please Click here for an overview of these requirements.
If you have any questions about updating your customer file, please contact us on telephone number 477722, or at the email address: clientenservice@hakrinbank.com